Messages between lessons
How much is a lesson? Are there free slots? You have to answer the same questions all day, and during a lesson it is impossible.
Parents and students write in the evening, when lessons are on or just finished. The assistant on your website answers about subjects, prices and times and collects trial lesson requests in one place – without constantly checking messages between lessons.
How much is a lesson? Are there free slots? You have to answer the same questions all day, and during a lesson it is impossible.
When looking for a tutor, parents often write to several at once, so it is important to reply quickly.
You do not know the grade, subject or goal (an exam, improving grades), so a long exchange of messages begins.
Subjects, grades, lesson format (in person or online), prices, cancellation rules – based on your knowledge base.
Grade, subject, goal, convenient time, contacts – you receive a ready trial lesson request.
Holidays, schedule changes before exams and newly freed slots appear right in the chat as scheduled announcements.
The assistant answers questions about prices, times and registration. You teach the lessons.
We build a connection to your calendar, so that the assistant shows real free slots, on the Enterprise plan.
The customer asks a question in the website chat window.
The AI assistant answers and suggests the next step.
The customer fills in a short form and confirms it.
The enquiry reaches you instantly – with no manual work.
DEMOThis conversation is an illustration. We prepare the real assistant from your prices, schedule and rules.
Illustrative example · the real assistant answers from your knowledge base
Basic and ProOrder onlineAI assistant
Choose the Basic or Pro plan and briefly describe your business: name, website, email and other required information.
We email you the order confirmation and the next steps (including payment).
We prepare and send you the AI assistant you ordered.
EnterpriseWe discuss it in a conversationWe prepare it together with you
We discuss your enquiry flow, goals and where you are losing time today.
We tailor the assistant to your business and website.
We check the answers and adjust until everything fits.
Everything is running, and we monitor and improve it.
AAI AssistantMonthly fee
€60/ month + VAT
You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.
The entry plan: the chat window answers customers from your knowledge base – articles and questions with answers. When it lacks information it suggests contacting you instead of guessing.
Admin panel: this is where you manage what the assistant knows – you edit texts, lists, prices, opening hours and rules, and in the “Try a question” field you immediately see what the assistant would answer. Changes show up in the chat, no developer needed.
Look: 3 themes – light, dark and brand (our blue) – plus greeting texts.
One language (more languages on the Pro plan).
Volume: up to 30 knowledge base entries (60,000 characters), 1,000 messages a month, up to 10 messages per minute per visitor.
A “Powered by Velncore” badge is shown in the chat window.
Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it works (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.
€150/ month + VAT
You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.
Everything in “Basic” (knowledge base, admin panel, 3 themes), and also:
Up to 3 data collection & diagnostic forms, for example:
1. Diagnostic flow – a few precise questions on one screen, each with ready-made answer options (we tailor the questions to your field). From the answers the assistant works out the customer’s level or need and suggests the right group, service or solution.
2. Customer registration – the assistant collects the customer’s details and preferred time and sends you the enquiry straight away. It does not handle cancellations: those are arranged by phone (and on the Enterprise plan we can certainly build cancellation).
3. Recording data and information – the assistant writes down what the customer provides (name, contacts, question, notes) and passes it to you in an orderly form.
Extended styling: colours, font, corner roundness, header image, launch button icon and size, your logo and the bot’s name.
Menu buttons (quick answers, questions, links): up to 8.
Announcements – scheduled messages in the chat window (for example, holidays, changed opening hours, promotions).
Several languages: up to 5.
Website or sitemap import: information is taken from your website and re-synced daily or weekly (5 websites, 450 pages each; AI picks the most useful pages).
Unanswered-questions inbox: you turn a question into an answer with one click.
Analytics dashboard.
Volume: up to 500 knowledge base entries (2,000,000 characters), 10,000 messages a month, up to 25 messages per minute per visitor.
The “Powered by Velncore” badge is shown; it can be hidden on the Enterprise plan.
Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it and the enquiry forms work (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.
from €200/ month + VAT
Everything in “Pro”, and also:
Custom CSS: the chat window’s look can be adapted with your own CSS.
File upload to the knowledge base: PDF, DOCX, TXT, MD, CSV.
The “Powered by Velncore” badge can be hidden.
Chat history with CSV export.
Notifications to the owner (by email or via webhook) when the assistant cannot answer.
Larger volumes: menu buttons up to 20, languages up to 50, website import – 50 websites with 500 pages each, up to 2,000 knowledge base entries (5,000,000 characters), 50,000 messages a month, up to 50 messages per minute per visitor.
Custom flows and integrations (forms, bookings, CRM): get in touch – we will discuss what we can build, for example cancelling and changing bookings or a connection to a calendar or your booking system.
We give the price and an exact timeline after the first conversation.
No – we set the assistant up so that it does not solve assignments or explain the subject. It answers administrative questions: about subjects, prices, times and registration. The lessons and the teaching stay with you.
Yes, but the assistant needs a website or a page where a chat window can be installed. If you do not have one yet – write to us and we will discuss the options.
On the Basic and Pro plans it collects the preferred time (on the Pro plan) and passes it to you – you confirm the time yourself. We build a direct connection to a calendar (for example Google Calendar) on the Enterprise plan.
Prices exclude VAT: Basic – €60 per month: a chat window with a knowledge base that answers questions about prices and times. Pro – €150 per month: additionally up to 3 data collection & diagnostic forms (including trial lesson request forms), extended styling, announcements in the chat, several languages and analytics. Enterprise – from €200 per month. The Basic and Pro plans have no extra fees (you add the assistant to your website yourself, and if you need a hand we can help you place it for €99), and the Enterprise plan has a one-time fee from €150. You can see all plans in the pricing section.
The chat window clearly states that it is an AI assistant, and when needed the customer is directed to you.
Groups, memberships, schedules and sign-ups – answers for parents and athletes 24/7.
MoreServices, prices, preparing for a visit and booking requests. Medical consultations are left to specialists.
MoreOpening hours, prices, diagnostics and repair requests with vehicle details.
MoreDelivery, returns, sizes and prices – answers for shoppers 24/7, and enquiries in one place.
MoreMenu, opening hours, allergens and table booking requests – answers for guests 24/7.
MoreServices, the process and viewings – answers for buyers and tenants 24/7, enquiries in one place.
More→Tell us about your work – we will say whether and how the assistant could make your day easier.