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AI assistantfor restaurants and cafes.

Guests choose where to have dinner and plan celebrations when the manager is busy serving. The assistant on your website instantly answers about the menu, opening hours and other common questions and collects booking requests in one place – the manager reviews and confirms them.

NO_001The problem

What gets in the wayof restaurants and cafes.

Calls during lunch and dinner

When the room is full, there is nobody to pick up. The same questions – opening hours, the menu, whether pets are welcome – repeat every day.

Allergens and dietary needs

Guests want to know whether a dish suits vegetarians, vegans or people with allergies. The answer must be accurate and always the same.

Bookings and celebrations

Requests for a table or a celebration lack details: date, number of people, occasion. A long exchange of messages begins.

NO_002The solution

What the assistantdoes on your website.

Answers about the menu and opening hours

Dishes, prices, opening hours, parking, whether children or pets are welcome – based on your knowledge base.

Answers about allergens carefully

Gives only the information you have approved, reminds guests to confirm allergies with the staff and, in unclear cases, directs them to a team member.

Pro plan

Collects booking requests

Date, time, number of people, occasion, contacts – the manager receives the request and confirms the booking.

Pro plan

Announces changes

Holiday breaks, closures for private events and the seasonal menu appear right in the chat as scheduled announcements.

Need more?

We build a direct connection to a booking system, so that the assistant shows free tables, on the Enterprise plan.

NO_003What it looks like

Example:a table booking request.

  1. 01

    The customer asks a question in the website chat window.

  2. 02

    The AI assistant answers and suggests the next step.

  3. 03

    The customer fills in a short form and confirms it.

  4. 04

    The enquiry reaches you instantly – with no manual work.

DEMOThis conversation is an illustration. We prepare the real assistant from your prices, schedule and rules.

Illustrative example · the real assistant answers from your knowledge base

NO_004How we start

How to start:order or talk to us.

Basic and ProOrder onlineAI assistant

  1. 01Fill in the form

    Choose the Basic or Pro plan and briefly describe your business: name, website, email and other required information.

  2. 02Get a confirmation

    We email you the order confirmation and the next steps (including payment).

  3. 03We send the assistant

    We prepare and send you the AI assistant you ordered.

EnterpriseWe discuss it in a conversationWe prepare it together with you

  1. 01Conversation and needs assessment

    We discuss your enquiry flow, goals and where you are losing time today.

  2. 02Preparation and tailoring

    We tailor the assistant to your business and website.

  3. 03Testing together with you

    We check the answers and adjust until everything fits.

  4. 04Launch and monitoring

    Everything is running, and we monitor and improve it.

NO_005Pricing

AI assistant pricesfor restaurants and cafes.

AAI AssistantMonthly fee

A1

Basic

€60/ month + VAT

  • AI answers from a knowledge base: articles and Q&A
  • 3 themes (light, dark, brand) and greeting texts
  • Up to 30 knowledge base entries and 1,000 messages a month

You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.

The entry plan: the chat window answers customers from your knowledge base – articles and questions with answers. When it lacks information it suggests contacting you instead of guessing.

Admin panel: this is where you manage what the assistant knows – you edit texts, lists, prices, opening hours and rules, and in the “Try a question” field you immediately see what the assistant would answer. Changes show up in the chat, no developer needed.

Look: 3 themes – light, dark and brand (our blue) – plus greeting texts.

One language (more languages on the Pro plan).

Volume: up to 30 knowledge base entries (60,000 characters), 1,000 messages a month, up to 10 messages per minute per visitor.

A “Powered by Velncore” badge is shown in the chat window.

Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it works (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.

A2

Pro

€150/ month + VAT

  • Everything in “Basic”
  • Up to 3 data collection & diagnostic forms: diagnostics, customer registration, data capture
  • Extended styling, menu buttons, announcements, up to 5 languages, website import, analytics

You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.

Everything in “Basic” (knowledge base, admin panel, 3 themes), and also:

Up to 3 data collection & diagnostic forms, for example:

1. Diagnostic flow – a few precise questions on one screen, each with ready-made answer options (we tailor the questions to your field). From the answers the assistant works out the customer’s level or need and suggests the right group, service or solution.

2. Customer registration – the assistant collects the customer’s details and preferred time and sends you the enquiry straight away. It does not handle cancellations: those are arranged by phone (and on the Enterprise plan we can certainly build cancellation).

3. Recording data and information – the assistant writes down what the customer provides (name, contacts, question, notes) and passes it to you in an orderly form.

Extended styling: colours, font, corner roundness, header image, launch button icon and size, your logo and the bot’s name.

Menu buttons (quick answers, questions, links): up to 8.

Announcements – scheduled messages in the chat window (for example, holidays, changed opening hours, promotions).

Several languages: up to 5.

Website or sitemap import: information is taken from your website and re-synced daily or weekly (5 websites, 450 pages each; AI picks the most useful pages).

Unanswered-questions inbox: you turn a question into an answer with one click.

Analytics dashboard.

Volume: up to 500 knowledge base entries (2,000,000 characters), 10,000 messages a month, up to 25 messages per minute per visitor.

The “Powered by Velncore” badge is shown; it can be hidden on the Enterprise plan.

Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it and the enquiry forms work (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.

A3

Enterprise

from €200/ month + VAT

  • Everything in “Pro”
  • Custom CSS, file upload, chat history export
  • Custom flows and integrations – get in touch
  • + one-time fee from €150 + VAT

Everything in “Pro”, and also:

Custom CSS: the chat window’s look can be adapted with your own CSS.

File upload to the knowledge base: PDF, DOCX, TXT, MD, CSV.

The “Powered by Velncore” badge can be hidden.

Chat history with CSV export.

Notifications to the owner (by email or via webhook) when the assistant cannot answer.

Larger volumes: menu buttons up to 20, languages up to 50, website import – 50 websites with 500 pages each, up to 2,000 knowledge base entries (5,000,000 characters), 50,000 messages a month, up to 50 messages per minute per visitor.

Custom flows and integrations (forms, bookings, CRM): get in touch – we will discuss what we can build, for example cancelling and changing bookings or a connection to a calendar or your booking system.

We give the price and an exact timeline after the first conversation.

All plans →

NO_006FAQ

Frequentlyasked questions.

01Can the assistant book a table?

It collects the booking request: the date, time, number of people and contacts – and sends it to you. Your manager confirms the booking, so you control the room’s occupancy. The Pro plan is for collecting requests.

02What does the assistant say about allergens?

Only what you confirm in the knowledge base, and it reminds guests to confirm allergies with the staff. In unclear cases it directs them to you.

03How do we update the menu when the season changes?

You update the knowledge base (menu, prices, opening hours) yourself in the admin panel – the changes appear in the chat.

04How much does the assistant cost for a restaurant or cafe?

Prices exclude VAT: Basic – €60 per month, Pro – €150 per month, Enterprise – from €200 per month. The Basic and Pro plans have no extra fees (you add the assistant to your website yourself, and if you need a hand we can help you place it for €99), and the Enterprise plan has a one-time fee from €150. The Pro plan is needed to collect booking requests. You can see all plans in the pricing section.

05Can the assistant be adapted to our website?

The assistant appears on the website as a chat window. On the Basic plan you choose one of three themes (light, dark or brand), and on the Pro plan you can adjust the colours, font, logo and bot name. Before we start, we check whether your website platform allows installing it.

NO_007AI visibility · beta

So that AI can findand mention you.

QUERY“Where in Vilnius can I have a tasty lunch with kids?”

Guests more and more often ask ChatGPT or Gemini where to have lunch or hold a celebration. For AI to mention your restaurant too, your data needs to be in order: a Google business profile with opening hours and the menu, reviews and an FAQ about bookings. We are building an AI visibility (GEO) service as a beta: we are only starting to work in this area, so there are no prices or purchases for now, but if you really want it – get in touch.

More about AI visibility (beta)
NO_008Other fields

We tailor the assistantto other fields too.

NO_009Contacts

Let’s start.

→Tell us about your restaurant or cafe – we will say what the assistant could do on your website.