The receptionist drowns in calls
Prices, procedure duration, preparing for a visit – the same questions take time that could go to clients who have arrived.
AI assistantfor clinics and beauty salons.
Clients ask about procedures, prices and free slots in the evening, when the front desk is closed. The assistant on your website answers general questions and collects booking requests – in the morning the receptionist only confirms the time.
- Answers about services, prices and visit preparation 24/7
- On the Pro plan collects booking requests for the receptionist
- From €60 / month + VAT
NO_001The problem
What gets in the wayof clinics and salons.
Enquiries after working hours
People often look for an appointment after work, when the front desk is already closed. Without an answer, a client may choose another place.
Information is scattered
Procedure descriptions, prices and rules live in several places, so different staff answer differently.
NO_002The solution
What the assistantdoes on your clinic’s website.
Answers about services and prices
Procedure descriptions, duration, prices, visit preparation – based on your approved knowledge base.
Pro plan
Collects booking requests
Name, contacts, preferred day – the receptionist receives the request and confirms the time.
Clear limits
We set the assistant up so that it gives no medical advice and does not ask for health data, and for such questions suggests contacting a specialist or the receptionist.
Pro plan
Announcements in the chat
Holidays, changed opening hours and promotions appear right in the chat as scheduled announcements.
Need more?
We assess a direct connection to your booking or client management system on the Enterprise plan – it depends on the system you use.
NO_003What it looks like
Example:booking for a first consultation.
- 01
The customer asks a question in the website chat window.
- 02
The AI assistant answers and suggests the next step.
- 03
The customer fills in a short form and confirms it.
- 04
The enquiry reaches you instantly – with no manual work.
DEMOThis conversation is an illustration. We prepare the real assistant from your prices, schedule and rules.
VBeauty clinic AI assistant · online21:18
Type a message…↑
Illustrative example · the real assistant answers from your knowledge base
NO_004How we start
How to start:order or talk to us.
Basic and ProOrder onlineAI assistant
- 01Fill in the form
Choose the Basic or Pro plan and briefly describe your business: name, website, email and other required information.
- 02Get a confirmation
We email you the order confirmation and the next steps (including payment).
- 03We send the assistant
We prepare and send you the AI assistant you ordered.
EnterpriseWe discuss it in a conversationWe prepare it together with you
- 01Conversation and needs assessment
We discuss your enquiry flow, goals and where you are losing time today.
- 02Preparation and tailoring
We tailor the assistant to your business and website.
- 03Testing together with you
We check the answers and adjust until everything fits.
- 04Launch and monitoring
Everything is running, and we monitor and improve it.
NO_005Pricing
AI assistant pricesfor clinics and salons.
AAI AssistantMonthly fee
Basic
€60/ month + VAT
- AI answers from a knowledge base: articles and Q&A
- 3 themes (light, dark, brand) and greeting texts
- Up to 30 knowledge base entries and 1,000 messages a month
You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.
The entry plan: the chat window answers customers from your knowledge base – articles and questions with answers. When it lacks information it suggests contacting you instead of guessing.
Admin panel: this is where you manage what the assistant knows – you edit texts, lists, prices, opening hours and rules, and in the “Try a question” field you immediately see what the assistant would answer. Changes show up in the chat, no developer needed.
Look: 3 themes – light, dark and brand (our blue) – plus greeting texts.
One language (more languages on the Pro plan).
Volume: up to 30 knowledge base entries (60,000 characters), 1,000 messages a month, up to 10 messages per minute per visitor.
A “Powered by Velncore” badge is shown in the chat window.
Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it works (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.
Pro
€150/ month + VAT
- Everything in “Basic”
- Up to 3 data collection & diagnostic forms: diagnostics, customer registration, data capture
- Extended styling, menu buttons, announcements, up to 5 languages, website import, analytics
You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.
Everything in “Basic” (knowledge base, admin panel, 3 themes), and also:
Up to 3 data collection & diagnostic forms, for example:
1. Diagnostic flow – a few precise questions on one screen, each with ready-made answer options (we tailor the questions to your field). From the answers the assistant works out the customer’s level or need and suggests the right group, service or solution.
2. Customer registration – the assistant collects the customer’s details and preferred time and sends you the enquiry straight away. It does not handle cancellations: those are arranged by phone (and on the Enterprise plan we can certainly build cancellation).
3. Recording data and information – the assistant writes down what the customer provides (name, contacts, question, notes) and passes it to you in an orderly form.
Extended styling: colours, font, corner roundness, header image, launch button icon and size, your logo and the bot’s name.
Menu buttons (quick answers, questions, links): up to 8.
Announcements – scheduled messages in the chat window (for example, holidays, changed opening hours, promotions).
Several languages: up to 5.
Website or sitemap import: information is taken from your website and re-synced daily or weekly (5 websites, 450 pages each; AI picks the most useful pages).
Unanswered-questions inbox: you turn a question into an answer with one click.
Analytics dashboard.
Volume: up to 500 knowledge base entries (2,000,000 characters), 10,000 messages a month, up to 25 messages per minute per visitor.
The “Powered by Velncore” badge is shown; it can be hidden on the Enterprise plan.
Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it and the enquiry forms work (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.
Enterprise
from €200/ month + VAT
- Everything in “Pro”
- Custom CSS, file upload, chat history export
- Custom flows and integrations – get in touch
- + one-time fee from €150 + VAT
Everything in “Pro”, and also:
Custom CSS: the chat window’s look can be adapted with your own CSS.
File upload to the knowledge base: PDF, DOCX, TXT, MD, CSV.
The “Powered by Velncore” badge can be hidden.
Chat history with CSV export.
Notifications to the owner (by email or via webhook) when the assistant cannot answer.
Larger volumes: menu buttons up to 20, languages up to 50, website import – 50 websites with 500 pages each, up to 2,000 knowledge base entries (5,000,000 characters), 50,000 messages a month, up to 50 messages per minute per visitor.
Custom flows and integrations (forms, bookings, CRM): get in touch – we will discuss what we can build, for example cancelling and changing bookings or a connection to a calendar or your booking system.
We give the price and an exact timeline after the first conversation.
NO_006FAQ
Frequentlyasked questions.
01Can the assistant advise on health or whether a procedure is suitable?
No – we set the assistant up so that it does not. It provides general information that you approve (service descriptions, prices, visit preparation), and for questions about diagnoses, treatment or suitability it suggests discussing them with a specialist or the receptionist.
02Does the assistant collect health data?
The assistant does not ask for it, and we do not recommend collecting it in chat. A name, contacts and the preferred time are enough for a booking request. What data the assistant collects is agreed in advance and written into the contract.
03Is the assistant suitable for a small beauty salon or a single specialist?
Yes. How the assistant works does not depend on the size of the business. It is especially useful when the specialist is with a client and cannot reply to messages right away.
04Can the assistant be connected to our booking system?
On the Pro plan the assistant collects the request and sends it to you. We assess a direct connection to a booking or client management system on the Enterprise plan – it depends on the system you use.
05How much does the assistant cost for a clinic or salon?
Prices exclude VAT: Basic – €60 per month, Pro – €150 per month, Enterprise – from €200 per month. The Basic and Pro plans have no extra fees (you add the assistant to your website yourself, and if you need a hand we can help you place it for €99), and the Enterprise plan has a one-time fee from €150. The Pro plan is needed to collect booking requests. You can see all plans in the pricing section.
NO_008Other fields
We tailor the assistantto other fields too.
Sports clubs and pools
Groups, memberships, schedules and sign-ups – answers for parents and athletes 24/7.
MoreAuto service
Opening hours, prices, diagnostics and repair requests with vehicle details.
MoreTutors and learning centres
Subjects, prices, free slots and trial lesson requests.
MoreOnline stores
Delivery, returns, sizes and prices – answers for shoppers 24/7, and enquiries in one place.
MoreRestaurants and cafes
Menu, opening hours, allergens and table booking requests – answers for guests 24/7.
MoreReal estate
Services, the process and viewings – answers for buyers and tenants 24/7, enquiries in one place.
MoreNO_009Contacts
Let’s start.
→Tell us about your clinic or salon – we will say how the assistant could help your receptionist.
- Emailinfo@velncore.tech
- Phone+370 602 74580
- Instagram@velncore