The same questions every day
From what age do you accept children? How much is a membership? When is the beginners’ group? Coaches and administrators answer the same thing dozens of times.
AI assistantfor sports clubs and pools.
Parents and athletes write in the evening or at the weekend, when the front desk is closed. The assistant on your website instantly answers questions about groups, prices and schedules and collects sign-up requests in one place – in the morning a ready list is waiting for you instead of unanswered messages.
- Answers about groups, prices and schedules 24/7
- On the Pro plan collects sign-ups in one place
- From €60 / month + VAT
NO_001The problem
What gets in the wayof sports clubs.
Enquiries outside working hours
People usually want to sign up in the evening or at the weekend. By the time they get an answer they may already have written to another club.
Schedules and changes
Cancelled sessions, holiday breaks, changed groups – the information has to be repeated by phone and in messages.
NO_002The solution
What the assistantdoes on your club’s website.
Answers about groups and prices
Age groups, levels, membership prices, a trial session – based on your knowledge base.
Pro plan
Determines the level and collects sign-ups
A few precise questions on one screen with ready-made answer options – and the assistant suggests the right group. The name, contacts and the determined level reach you instantly.
Pro plan
Announces changes
Holiday breaks, cancelled sessions and promotions appear right in the chat as scheduled announcements.
Pro plan
Answers in several languages
A customer can ask in Lithuanian or English – the assistant replies in the language of the question. Up to 5 languages.
Need more?
The Enterprise plan is for more complex needs – a waiting list, group occupancy or calendar integration.
NO_003What it looks like
Example:level assessment and sign-up.
- 01
A customer writes that they want to join a group but do not know which one suits them.
- 02
The assistant shows a few precise questions on one screen – the customer just picks the ready-made answers.
- 03
It suggests the right group and collects contact details.
- 04
The coordinator receives the enquiry with the level already determined.
DEMOThis conversation is an illustration. We prepare the real assistant from your prices, schedule and rules.
VSwimming club AI assistant · online23:41
Type a message…↑
Illustrative example · the real assistant answers from your knowledge base
NO_004How we start
How to start:order or talk to us.
Basic and ProOrder onlineAI assistant
- 01Fill in the form
Choose the Basic or Pro plan and briefly describe your business: name, website, email and other required information.
- 02Get a confirmation
We email you the order confirmation and the next steps (including payment).
- 03We send the assistant
We prepare and send you the AI assistant you ordered.
EnterpriseWe discuss it in a conversationWe prepare it together with you
- 01Conversation and needs assessment
We discuss your enquiry flow, goals and where you are losing time today.
- 02Preparation and tailoring
We tailor the assistant to your business and website.
- 03Testing together with you
We check the answers and adjust until everything fits.
- 04Launch and monitoring
Everything is running, and we monitor and improve it.
NO_005Pricing
AI assistant pricesfor sports clubs.
AAI AssistantMonthly fee
Basic
€60/ month + VAT
- AI answers from a knowledge base: articles and Q&A
- 3 themes (light, dark, brand) and greeting texts
- Up to 30 knowledge base entries and 1,000 messages a month
You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.
The entry plan: the chat window answers customers from your knowledge base – articles and questions with answers. When it lacks information it suggests contacting you instead of guessing.
Admin panel: this is where you manage what the assistant knows – you edit texts, lists, prices, opening hours and rules, and in the “Try a question” field you immediately see what the assistant would answer. Changes show up in the chat, no developer needed.
Look: 3 themes – light, dark and brand (our blue) – plus greeting texts.
One language (more languages on the Pro plan).
Volume: up to 30 knowledge base entries (60,000 characters), 1,000 messages a month, up to 10 messages per minute per visitor.
A “Powered by Velncore” badge is shown in the chat window.
Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it works (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.
Pro
€150/ month + VAT
- Everything in “Basic”
- Up to 3 data collection & diagnostic forms: diagnostics, customer registration, data capture
- Extended styling, menu buttons, announcements, up to 5 languages, website import, analytics
You add the assistant to your website yourself, following the instructions. If you need a hand, we can help you place it – €99 + VAT.
Everything in “Basic” (knowledge base, admin panel, 3 themes), and also:
Up to 3 data collection & diagnostic forms, for example:
1. Diagnostic flow – a few precise questions on one screen, each with ready-made answer options (we tailor the questions to your field). From the answers the assistant works out the customer’s level or need and suggests the right group, service or solution.
2. Customer registration – the assistant collects the customer’s details and preferred time and sends you the enquiry straight away. It does not handle cancellations: those are arranged by phone (and on the Enterprise plan we can certainly build cancellation).
3. Recording data and information – the assistant writes down what the customer provides (name, contacts, question, notes) and passes it to you in an orderly form.
Extended styling: colours, font, corner roundness, header image, launch button icon and size, your logo and the bot’s name.
Menu buttons (quick answers, questions, links): up to 8.
Announcements – scheduled messages in the chat window (for example, holidays, changed opening hours, promotions).
Several languages: up to 5.
Website or sitemap import: information is taken from your website and re-synced daily or weekly (5 websites, 450 pages each; AI picks the most useful pages).
Unanswered-questions inbox: you turn a question into an answer with one click.
Analytics dashboard.
Volume: up to 500 knowledge base entries (2,000,000 characters), 10,000 messages a month, up to 25 messages per minute per visitor.
The “Powered by Velncore” badge is shown; it can be hidden on the Enterprise plan.
Adding it to your website: you get the ready assistant, instructions and access to the admin panel, and you add it to your website yourself. If you need a hand, we can help you place it on your website and check that it and the enquiry forms work (one-time €99 + VAT). If you understand how to do it yourself, we do not offer this service and you do not need it.
Enterprise
from €200/ month + VAT
- Everything in “Pro”
- Custom CSS, file upload, chat history export
- Custom flows and integrations – get in touch
- + one-time fee from €150 + VAT
Everything in “Pro”, and also:
Custom CSS: the chat window’s look can be adapted with your own CSS.
File upload to the knowledge base: PDF, DOCX, TXT, MD, CSV.
The “Powered by Velncore” badge can be hidden.
Chat history with CSV export.
Notifications to the owner (by email or via webhook) when the assistant cannot answer.
Larger volumes: menu buttons up to 20, languages up to 50, website import – 50 websites with 500 pages each, up to 2,000 knowledge base entries (5,000,000 characters), 50,000 messages a month, up to 50 messages per minute per visitor.
Custom flows and integrations (forms, bookings, CRM): get in touch – we will discuss what we can build, for example cancelling and changing bookings or a connection to a calendar or your booking system.
We give the price and an exact timeline after the first conversation.
NO_006FAQ
Frequentlyasked questions.
01Can the assistant sign children up for groups?
Yes. The assistant collects the child’s or adult’s name, contacts and the preferred group and sends the request to you. Your staff member confirms the final time, so you control group occupancy. The Pro plan is for collecting sign-ups.
02Can the assistant determine a child’s or adult’s level?
Yes, preliminarily (the Pro plan’s diagnostic flow). On one screen the assistant asks a few precise questions with ready-made answer options (for example, who the group is for, can they swim 25 m, which strokes they know, what they want to achieve, when suits them) and suggests a suitable group, and in the enquiry you see the determined level. We prepare the questions and answer options together with you based on your groups; the coach makes the final decision.
03Does the assistant know our group schedule and prices?
It knows what you put into the knowledge base: schedules, prices, age limits, rules. When prices or the schedule change, you update the text yourself in the admin panel.
04What does the assistant do when a group is full?
If a group is full, you note it in the knowledge base or a chat announcement – the assistant informs the customer and offers another time or asks them to leave their contacts. We build an automatic waiting list and occupancy updates on the Enterprise plan.
05How much does the assistant cost for a sports club?
Prices exclude VAT: Basic – €60 per month, Pro – €150 per month, Enterprise – from €200 per month. The Basic and Pro plans have no extra fees (you add the assistant to your website yourself, and if you need a hand we can help you place it for €99), and the Enterprise plan has a one-time fee from €150. The Pro plan is needed to collect sign-ups. You can see all plans in the pricing section.
06Can the assistant be adapted to our website?
The assistant appears on the website as a chat window. On the Basic plan you choose one of three themes (light, dark or brand), and on the Pro plan you can adjust the colours, font, logo and bot name. Before we start, we check whether your website platform allows installing it.
NO_008Other fields
We tailor the assistantto other fields too.
Clinics and beauty salons
Services, prices, preparing for a visit and booking requests. Medical consultations are left to specialists.
MoreAuto service
Opening hours, prices, diagnostics and repair requests with vehicle details.
MoreTutors and learning centres
Subjects, prices, free slots and trial lesson requests.
MoreOnline stores
Delivery, returns, sizes and prices – answers for shoppers 24/7, and enquiries in one place.
MoreRestaurants and cafes
Menu, opening hours, allergens and table booking requests – answers for guests 24/7.
MoreReal estate
Services, the process and viewings – answers for buyers and tenants 24/7, enquiries in one place.
MoreNO_009Contacts
Let’s start.
→Tell us about your club or pool – we will say what the assistant could do on your website.
- Emailinfo@velncore.tech
- Phone+370 602 74580
- Instagram@velncore